Microsoft Dynamics CRM R-2013 | ’12 – ’13

CRM 2013 Desktop

 


Project was aiming towards complete re-imagination of entire Microsoft Dynamics CRM user experience for achieving higher customer delight with focus on improving agent productivity, performance & overall efficiency. All rights are reserved by Microsoft.


 

Microsoft Dynamics CRM 2013 User Experience Overview

 

Microsoft Dynamics CRM 2013 Application and User Interface New Features

 

More on Microsoft Dynamics CRM R2013 (Polaris & Orion)

“CRM Release Polaris – New Microsoft Dynamics CRM UI Chooses Simplicity Over Symbols: Re-imagination begins to make best business application in the market!” Read more…
– Hitachi Solutions (formerly Customer Effective) 

“Quick Create: It is now easy to create a new record without leaving the record you’re on. This is accomplished with Quick Forms. And it looks like there is a form builder for this so you can put whatever you like onto quick form.” Read more…
 Orion / Microsoft Dynamics CRM 2013: Success … Accelerated, blog by C5insights

“Activity Wall control: What is this Hero thing all about? The hero area of CRM is where you see all the recent activity of a record in one glance. If implemented well this will save all users an immense amount of time…” Read more…
– Sneak peak at my top 10 features of CRM2013, blog by Steven Foster

“Compared to previous CRM versions the new UI is more proactive by guiding users through processes to qualify leads, progress opportunities and resolve cases.” Read more…
– MVP, preact.co.uk

“The Dynamics CRM 2013 product, available in the cloud delivers a cleaner, more usable UI, simplified data entry, an integrated business process workflow, consistent experiences across devices, integration of Yammer, and more.” Read more…
– Kate Leggett, Forrester Analyst